Widerrufsrecht
Returns
We offer a 30-day return policy.
You have 30 days after receiving your item to request a return.
To be eligible for a return:
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The item must be unused and in the same condition as received
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It must be in its original packaging
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Proof of purchase is required
To start a return, contact us at:
Returns must be sent to:
919 Towne Ave.
Los Angeles, CA 90021
Please note:
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Return shipping costs are the responsibility of the customer.
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Original shipping charges are non-refundable.
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Items sent back without prior authorization will not be accepted.
Damages & Issues
If your item arrives damaged, defective, or incorrect, contact us immediately.
If approved, we will provide a prepaid return label and resolve the issue.
Non-Returnable Items
We do not accept returns on:
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Sale items
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Gift cards
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Custom or personalized products
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved, refunds will be issued to your original payment method within 10 business days.
Please note:
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Original shipping fees are not refundable.
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Return shipping costs are not reimbursed unless the item was defective or incorrect.
If more than 15 business days have passed since approval, contact: